Privacy policy

Privacy and security are of the utmost importance to the FFT and we strive to ensure that the technical and organisational measures we put in place respect your data protection rights.

This Privacy Policy sets out our rules regarding the management, processing and storage of the personal data submitted within the framework of the services offered on the website: https://rgeseries.bnpparibas  (the “Website”).

The term “personal data” refers to information about an identified or identifiable natural person.

Consent

By using the Website’s services or filling out a contact form on the Website or on any other websites published by the FFT, you accept that the FFT may collect, store and/or use, where necessary, the personal data submitted in accordance with the rules stated hereafter.

By giving us your consent, you have the right to rectify and/or delete your personal data and/or the right to be forgotten.

Identity of the data controller

The personal data collected via the Website is done so by the French Tennis Federation (the “FFT “), an association governed by the French law of 1st July 1901 (intra-community VAT number: FR 63 775 671 381), recognised as having a public purpose by a decree dated 13th July 1923, and whose registered office is at Stade Roland-Garros – 2, avenue Gordon-Bennett – 75016 Paris. 

Identity of the Data Protection Officer

The FFT’s Data Protection Officer is Mr Ibrahima Souaré (Tel.: +33 (0)1 47 43 52 03 – Email: dpo@fft.fr).

Personal data collected via the Website

Certain personal data regarding your person is automatically collected as a result of your actions on the Website (see the section regarding cookies). In addition to this, when you register for or use the services offered by the Website, the following data is likely to be collected and processed:

  • Tournament registration: When you register to the tournament, your name(s), first name(s), pseudonym, e-mail address, age, country of residence, Tennis World Tour ID (if applicable) and FFT license number (if applicable) are processed.
  • Signing into the Website: On this occasion, your Facebook login details (first name, surname, Facebook ID), your browsing data and localisation data are recorded (with your consent).
  • Contact: When filling in a contact form via the Site, your first name(s), last name(s) and e-mail address are collected.

In any event, we never collect any sensitive personal data, such as government-issued identifiers (social security number, driving license number, tax identification numbers, etc.), full bank card numbers or bank details, medical files or any information regarding a person’s health claims.

Purpose of data processing and legal grounds

The main purpose of collecting your data is to offer a safe, optimal, efficient and personalised experience. To this end, you authorise us to use your personal data to:

  • optimise the layout and functioning of the Website, to anticipate and resolve any problems and thus improve the Website’s access and use, as well as the use of our services
  • provide services and facilitate their implementation, which includes carrying out any required checks about your person
  • check and authenticate your data
  • personalise, evaluate and improve our services, content and documentation
  • analyse the level of activity and the history of your use of our services
  • inform you about our services and those of our partner companies
  • prevent, detect and investigate any potentially prohibited and illegal activity or any activity that goes against good practice, to fight against fraud, abusive use, viruses and other malicious software, and ensure adherence with our terms and conditions of use
  • manage our relations with you
  • provide assistance to Website users
  • respect our legal and regulatory obligations

Regarding the newsletters and other prospecting/solicitation emails that we send, we will process your personal data on the basis of the explicit consent you have given for this purpose, if applicable (unless the prospecting/solicitation emails concern products and/or services similar to the products and/or services that you have previously ordered).

We will only process or use your personal data for the aforementioned purposes.

When certain information is required to access the Website’s specific functions, its mandatory nature is highlighted at the moment the data is entered. In the event that you refuse to provide this required information, you may not be able to access certain services, certain functions or certain sections of the Website.

Newsletters and emails

An unsubscribe link will be systematically included in each newsletter and solicitation/information email we send you.

Recipients of your data

Your personal data, collected by the FFT or on its behalf, is collected for the requirements of the FFT, the recipient. Access to your personal data is strictly limited to those people authorised by the FFT, who are authorised because of their job and are bound by an obligation of confidentiality. 

Nevertheless, your personal data may be processed on the FFT’s behalf, or communicated to subcontracted companies employed to execute the tasks required to enable the Website and its services to function properly, as well as to manage user relations, or communicated by the FFT to subcontractors, without you needing to give your authorisation. Please note that, when carrying out their services, subcontractors only have limited access to your data and are bound by a contractual obligation to only use your data in accordance with the applicable legal and regulatory provisions regarding personal data protection.

With the exception of the aforementioned cases, we will not disclose your personal data to any third parties, unless: (1) you ask us or authorise us to disclose this information; (2) we are required to disclose the information in order to process transactions or provide the services you have requested; (3) the FFT is required to do so by a governmental authority or regulatory authority, in the event of a judicial requisition, a subpoena, or any other similar governmental or legal demand, or to establish or defend a legal request; or (4) the third party is acting as an agent or subcontractor of the FFT to carry out the Website’s services (for example, the FFT employs service providers to manage the use of tags and to deposit cookies).

Your rights with regard to data protection

In accordance with the updated French law of 6th January 1978 regarding data-processing, data files and individual liberties, as well as Regulation (EU) 2016/679 of 27th April 2016, you have the following rights:

  • To exercise your access rights, in order to find out the nature of the personal data that concerns you
  • To ask for your data to be updated, if it is incorrect
  • To request the portability or removal of your data  
  • To ask for a restriction on how your data is processed
  • To oppose, for a legitimate reason, the processing of your data
  • To oppose or withdraw your consent to the use by our services of your contact details for sending solicitations by e-mail. This right remains valid whether the information concerning you has been transmitted directly to us by you or by third party partners to whom you have communicated it (in this case, you must click on the unsubscribe links provided in our emails or contact us under the conditions below).

You may exercise your rights either by writing to the following address: Fédération Française de Tennis, Direction de la Communication et de la Transformation Digitale, 89 rue Escudier, 92100 Boulogne-Billancourt, or by contacting the FFT’s Data Protection Officer (Tel.: +33 (0)1 47 43 52 03 – Email: dpo@fft.fr). Your request will be processed within 30 days. For security reasons, and in order to prevent any fraudulent requests, we may ask you to provide valid proof of identity and/or proof of authority to support your request.

For any further information or to make a claim, please contact the French National Commission for Data

Protection (more information at www.cnil.fr ).

Cookies/Tracking

The Website uses cookies and tracking to collect certain information (in particular your IP address, information relating to the computer used for browsing the website, your connection method, the type and version of your internet browser, your operating system and other technical information, the URL address used to sign in, including the date and time, as well as the content accessed), with the purpose of improving the Website and/or measuring audience figures.

Cookies are pieces of data stored on your computer or device’s hard drive when you go online, namely when you visit the Website. Cookies do not collect any of your personal data but they save information about your browsing activity on the Website which can be read by the FFT when you subsequently visit or search the Website. Some cookies can be used to save a website’s language settings.

Cookies contain several pieces of information: the name of the server that deposited the cookie, the user’s unique identifier number, and possibly an expiry date. This data is sometimes stored on your computer in a simple text file, which a server can then access to read and save the information.

The regulations state that websites must have your consent before depositing cookies, and must tell you what they are used for and how you can refuse their deposit. In practice, a message should appear when you connect to the website for the first time, to tell you how to accept or refuse cookies.

The French National Commission for Data Protection (CNIL) nevertheless states that audience measurement tools do not require this consent, providing they adhere to the following conditions: (1) they deliver clear and complete information; (2) they offer an opt-out mechanism that can be accessed on all devices; (3) they do not copy the data collected using other processing systems; (4) they only use the cookies for (anonymous) statistical purposes; (5) they do not allow the user’s activity to be monitored on other websites; and (6) they do not store the audience measurement cookies for longer than 13 months (starting from the first visit).

The Website also uses tools for analysing and monitoring tracking and online traffic data (audiences), in order to improve the Website’s quality and performance.

The FFT only uses cookies to measure the Website’s audience for statistical purposes. 

Cookies installed on the Website can be installed using “tag management” solutions. Tags are the means used to facilitate the collection and sharing of data between a website and the different technologies used by the website based on this data (e.g. analysis platforms, marketing providers). A tag (sometimes called a pixel or beacon) is therefore the means by which data is collected on a website.

Tags feed e-marketing and web analysis. More specifically, they allow requests to be made to web browsers to collect data, install cookies, increase audiences between multiple websites, integrate third-party content into a website (for example, social media widgets, video players, ads, etc.).

If you choose to decline all cookies, your browsing may be reduced to access certain pages or benefit from certain features of the Site. The purpose of the cookies used by FFT is to enable or facilitate communication, to enable the provision of services requested by users, to recognize users at a future visit, to record the language spoken by users or other preferences necessary to provide the requested service.

By default, cookies are not automatically deposited by the Website (with the exception of the cookies that are essential for making the website and the FFT’s services function, whose deposit is flagged in a pop-up banner). In accordance with the current regulations, we require your authorisation before depositing any other types of cookie on your terminal.

When you access third-party websites from the Website, cookies may be deposited by the companies that publish advertisements on the Website. These websites are responsible for the cookies they deposit and it is their cookie policy that applies. The FFT cannot be held responsible for the use of cookies by these websites. For more details, please see the cookie policy of these advertising or third-party websites.

In accordance with the current regulations, the cookies deposited on your terminal have a lifespan of 13 months, starting from the date they were first deposited on the user’s terminal (following the user’s express consent). At the end of this period, you will once again be asked to give your consent.

You may deactivate the cookies via the cookie settings link in the cookie information window, or via your browser settings.

You can find more information about cookies on the CNIL website (in French) (https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs/https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser).

Login buttons for social media

Social media enables us to improve the Website’s conviviality, and helps promote it through “shares”.

The Website incorporates the following modules (login buttons), which enable users to sign into their Facebook,  Twitter, Instagram or YouTube accounts, if they have one.

These login buttons are simply links and not “social plugins”. If you do not use the buttons, no information will be transmitted to the selected social media and no cookies will be sent to your hard drive by the selected social media.

If you click on one of these login buttons, a new window will open to enable you to sign into the chosen social media. In most cases, the selected social media will deposit a cookie onto your hard drive. This cookie enables us to manage and save the visitor’s login once they have signed into Facebook, Twitter, Instagram or YouTube.

 

For more information about the privacy policy adopted by Facebook and Twitter with regard to cookies in particular, and privacy in general, please click on the following links: https://www.facebook.com/policies/cookies/; https://help.twitter.com/fr/rules-and-policies/twitter-cookies; https://help.instagram.com/519522125107875 ; https://www.youtube.com/intl/en-GB/yt/about/policies/#community-guidelines.

Retention period

Your personal data is stored in active databases, log files or other types of files, for the period required for the organisation of the Roland-Garros eSeries by BNP Paribas, except if you exercise, in accordance with the conditions set out above, one of the rights that are granted to you by the current legislation, or if a longer conservation period is authorised or imposed due to a legal or regulatory obligation.

During this period, the Website will implement all of the organisational, software, legal, technical and physical measures it can to ensure that your personal data remains confidential and secure, and prevent it from being damaged, deleted, or being accessed by any unauthorised third parties.

You may access your personal data while your registration to the tournament remains active and for a period that varies according to the type of data concerned. Your game-related data (statistics, for example) will be deleted every 13 months during the time when the Website is active. The content of your messages will be kept for 6 days. Other data may be deleted at any time while your account is in active use, in accordance with the aforementioned provisions.

Data storage and transfers

The host servers in which we process and store our databases are located exclusively in the European Union.

We agree to immediately inform you, providing we are legally authorised to do so, if a summons is issued by an administrative or legal authority with regard to your data.

Security

Within the framework of our services, we pay the utmost attention to the security and integrity of our clients’ and users’ personal data.

In this way, and in accordance with the GDPR, we promise to take all useful precautions to preserve your data’s security, namely by protecting it against any accidental or illicit destruction, accidental loss, alteration, unauthorised distribution or access, as well as against any other form of illicit processing or communication to unauthorised people.

To this end, we implement the industry’s standard security measures to protect your personal data from any unauthorised disclosure.

Furthermore, in order to prevent any unauthorised access, and to guarantee that the data is correct and is used properly, we have set up suitable electronic, physical and supervisory procedures with the aim of saving and preserving the data collected when our services are being used.

Despite this, nobody is completely free from the risk of an attack by hackers. This is why, in the event that we suffer a security breach, we will inform you as soon as possible and will do everything we can to neutralise the intrusion and minimise its impact. In the event that you suffer damage due to a third-party security breach, we agree to provide the necessary assistance to help you to assert your rights.

Limiting responsibility

Any content downloaded from the Website is done so at the user’s risk and under their responsibility. As a consequence, the FFT cannot be held responsible for any damage to the user’s terminal or any loss of data following a download.

The photos displayed on the Website are non-contractual.

The hypertext links integrated into the Website allow you to access other resources present online. The FFT cannot be held responsible in any way for the content of these resources, namely with regard to personal data protection.

Changes to the privacy policy

The FFT reserves the right to update the present Privacy Policy at any moment in time, namely by applying any changes made to the current laws and regulations. You will be informed of any changes via the Website or by email, if possible at least thirty (30) days before these changes become applicable. We recommend checking the applicable laws and regulations regularly, to stay informed of the procedures and rules concerning your personal data.

Contact us

Should you need any further information, you can contact us using the Website’s contact form: https://rgeseries.bnpparibas/eng/contact

You can contact the FFT’s Data Protection Office by email (dpo@fft.fr) or by post, sent to: “Fédération Française de Tennis: Délégué à la Protection des Données – Stade Roland-Garros, 2 avenue Gordon-Bennet – 75016 Paris, France.”

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